# Mapping Lookup fields

Keyfax scripts can return data that is used to make a selection in **Lookup** fields in your Dynamics forms. It is important to ensure that the data supplied by the Keyfax script ***exactly*** matches the item as it appears in Dynamics, e.g. if you want this to become the current selection:\
&#x20;  &#x20;

<figure><img src="http://help.keyfax.biz/KeyNamics/images/1592473181646.png" alt=""><figcaption></figcaption></figure>

your script will need to return the exact value '**Anti-Social Behaviour**'.\
\
**Lookup** field selections can only be made via **FetchXml** queries. This is necessary in order to find the **internal Id** of the selection. Considering the example above, this involves **two Mapping entries and a FetchXml query**:

1. The first will read the **CaseType** value from the data exported by the Keyfax script. This Mapping will either pick up the data pointed at by the xPath statement in the **Source**, or, if this isn't found, the default text '**General Enquiry**' will be used. The value returned is not going to be stored *directly* into a Dynamics Form field, rather, it is going to be used as a **Bookmark** inside a **FetchXml** query that will pick up the required unique **Id**. For this reason, the target is set to '**null**', e.g:

<figure><img src="/files/leBNvLRYfsn9hRmHNSum" alt=""><figcaption></figcaption></figure>

2. Create the **FetchXml** query that will retrieve the **Id** of the Lookup entry that we wish to select (i.e. **cust\_casetypeid**). This uses the value supplied by the **Bookmark** above, so at run time the **condition** statement actually reads as:

<figure><img src="/files/fp8GRJbjhD3KoTr6oUsb" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/fziWOfirwM4O20E0V2aU" alt=""><figcaption></figcaption></figure>

3. Finally, the **Mapping** entry itself which executes the **FetchXml** statement above and the **cust\_casetype** Target will now reflect the expected selection:

<br>

<figure><img src="/files/dl5Yx8skstMT5UrSAiw5" alt=""><figcaption></figcaption></figure>

resulting in:

<figure><img src="/files/3YnOUOtmdohjJJkN6Mna" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.keyfax.biz/product-suite/keynamics/configuration/mappings/mapping-lookup-fields.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
