Self-Service Categories
Managing category images for Keyfax Online (e.g. Repairs or Enquiries Online
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Managing category images for Keyfax Online (e.g. Repairs or Enquiries Online
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When using Keyfax Self-Service, end users will be presented with icons to allow them to select the category that is most relevant to their (e.g.) repair or enquiry. The icons will be arranged with text captions as shown in this example (layouts may differ):
To select an image for your Category, select the category you wish to edit, and click on the Edit button:
Enter the file name of the image into the Selection Image field and the caption text you wish to appear beneath the icon into the Image Text field.
The default (model) images and file names are as follows:
Additional images will need to be uploaded to the selection images folder defined in your Keyfax configuration file. Support can advise. Details about the format and dimensions of each supported image can be found within our Keyfax Administrator Tools FAQs.
