Installation

Learn how to install Keyfax Administrator Tools.

Ensure the computer you are attempting to install the Keyfax admin tools upon meets the system requirements . In addition please ensure all critical windows updates have been applied.

You should perform the Keyfax Admin tools installation on a computer with reliable access to your Keyfax web server. We would advise a wired network connection whenever possible. You may experience poor performance when using a wi-fi connection.

Please copy all installation files or the complete installation folder locally to the target installation machine. Do not attempt to launch the admin installer over a network share or external harddrive.

Once all admin installation files have been copied locally simply double click or run the Keyfax Admin x64.msi file and step through the on-screen Keyfax installation wizard.

The Keyfax Admin tools installation folder contains the following files. All files should be copied locally...

• Admin.config - pre-configured for your Keyfax web server

• Keyfax Admin x64.msi - the main Keyfax admin tools installer

• Setup.exe - an optional executable for automated installations

• Readme.txt - Links to Help, Support, Known issues and solutions

No other files are necessary to successfully install the Keyfax Admin tools.

After installation completes you can launch the Keyfax Admin tools via the KeyfaxAdmin.exe file within the folder C:\Program Files\Omfax Systems\n.n.n. (where n.n.n is the version number e.g. 4.4.1). A short cut should also be available within your Start Menu under "Omfax".

Installation Check List

• Copy all Keyfax Admin tools installation files locally to the target computer

• Ensure the target computer for your Keyfax admin tools can access your Keyfax web server via http and / or https (Admin Tools will require connectivity to your Keyfax web installation).

• Double click Keyfax Admin x64.msi and follow the on screen instructions

• Launch Keyfax Admin Tools

Installation Location

When installing Keyfax Administrator Tools as of Keyfax 4.4.0.0 the default installation location should be C:\Program Files\Omfax Systems\Keyfax Admin\X.X.X\KeyfaxAdmin.exe – where X.X.X is the Keyfax version number.

If your installing multiple versions of Keyfax Administrator Tools later than version 4.4.0.0 the installation process will automatically install each version into its own unique, independent folder. There is no need to change the installation path during installation.

For earlier versions of Keyfax Administrator Tools (before 4.4.0.0 and below) only a single instance of Keyfax Administrator Tools can be installed. This would be installed to C:\Program Files\Omfax (Touch-Base)\InterView Admin x64\KeyfaxAdmin.exe.

FAQs

For answers to frequently asked questions related to the installation of Keyfax Admin Tools, please refer to Keyfax Administrator Tools