Keyfax Administrator Tools

Deliver intelligent scripting quickly & easily using Admin Tools

The Keyfax Administrator Tools desktop application empowers contact centre administrates to develop intelligent, context aware scripts to help advisors or residents alike diagnose and resolve repair or tenancy-related enquires faster & more accurately, first time, every time.

Keyfax Administration Tools

Using Keyfax Administrator Tools contact centre administrators can quickly & easily create sophisticated visual diagnostic scripts that leverage existing company data to help both call centre advisors assist tenants or to help tenants directly via self service support.

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Navigation

Learn the main areas of the Keyfax Administrator Tools user interface.

Logging In

Learn how to login & access your Keyfax Administrator Tools installation.

Script Editing

Learn the basics of script editing within Keyfax Administrator Tools.

Script Entities

Learn about the basic entity types available within Keyfax.

Users

Learn how to manage script authors and other administrators via Keyfax Administrator Tools.

Reports

Learn more about the pre-built reports available within Keyfax Administrator Tools.