# Keyfax Administrator Tools

The Keyfax Administrator Tools desktop application empowers contact centre administrates to develop intelligent, context aware scripts to help advisors or residents alike diagnose and resolve repair or tenancy-related enquires faster & more accurately, first time, every time.

<figure><img src="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2FwfTQfTIgcl7i15n3H5Cb%2FAdmin%20Tools%20main%20screen.png?alt=media&#x26;token=8af182da-7bb4-46a4-8b0c-6e82de66ab25" alt=""><figcaption><p>Keyfax Administration Tools</p></figcaption></figure>

Using Keyfax Administrator Tools contact centre administrators can quickly & easily create sophisticated visual diagnostic scripts that leverage existing company data to help both call centre advisors assist tenants or to help tenants directly via self service support.

### Discover More

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Navigation</strong></td><td>Learn the main areas of the Keyfax Administrator Tools user interface.</td><td></td><td><a href="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2FYLzGLhw9lPaQK33vZ5gV%2Ffingerprint-icon2.png?alt=media&#x26;token=bdb9ee5b-3396-46e0-af04-846eaaa0f318">fingerprint-icon2.png</a></td><td><a href="admin/navigation">navigation</a></td></tr><tr><td><strong>Logging In</strong></td><td>Learn how to login &#x26; access your Keyfax Administrator Tools installation.</td><td></td><td><a href="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2FYLzGLhw9lPaQK33vZ5gV%2Ffingerprint-icon2.png?alt=media&#x26;token=bdb9ee5b-3396-46e0-af04-846eaaa0f318">fingerprint-icon2.png</a></td><td><a href="admin/logging-on">logging-on</a></td></tr><tr><td><strong>Script Editing</strong></td><td>Learn the basics of script editing within Keyfax Administrator Tools.</td><td></td><td><a href="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2FYLzGLhw9lPaQK33vZ5gV%2Ffingerprint-icon2.png?alt=media&#x26;token=bdb9ee5b-3396-46e0-af04-846eaaa0f318">fingerprint-icon2.png</a></td><td><a href="admin/script-editing">script-editing</a></td></tr><tr><td><strong>Script Entities</strong></td><td>Learn about the basic entity types available within Keyfax. </td><td></td><td><a href="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2FYLzGLhw9lPaQK33vZ5gV%2Ffingerprint-icon2.png?alt=media&#x26;token=bdb9ee5b-3396-46e0-af04-846eaaa0f318">fingerprint-icon2.png</a></td><td><a href="admin/entities">entities</a></td></tr><tr><td><strong>Users</strong></td><td>Learn how to manage script authors and other administrators via Keyfax Administrator Tools.</td><td></td><td><a href="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2FYLzGLhw9lPaQK33vZ5gV%2Ffingerprint-icon2.png?alt=media&#x26;token=bdb9ee5b-3396-46e0-af04-846eaaa0f318">fingerprint-icon2.png</a></td><td><a href="admin/user_maintenance">user_maintenance</a></td></tr><tr><td>Reports</td><td>Learn more about the pre-built reports available within Keyfax Administrator Tools.</td><td></td><td><a href="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2FYLzGLhw9lPaQK33vZ5gV%2Ffingerprint-icon2.png?alt=media&#x26;token=bdb9ee5b-3396-46e0-af04-846eaaa0f318">fingerprint-icon2.png</a></td><td><a href="admin/reports">reports</a></td></tr></tbody></table>