Migration Questions

Questions related to moving Keyfax between environments and / or servers.

My Keyfax Web Server IP address is changing what should I check / consider?

Your Keyfax web server IP address may change for example if you move Keyfax between different cloud regions. Whenever your Keyfax web servers internal and / or external IP address changes you should consider the following…

  • Ensure IP addresses within Connection & Rely restrictions within IIS 6.0 Manager > SMTP Virtual Serer properties are updated to use the latest IP address

  • Ensure IP addresses are updated within any IIS bindings if there is more than 1 IP address used by the web server.

  • Ensure any internal and / or external DNS records are updated to point to the new / updated Keyfax web servers IP address.

My Keyfax SQL Server IP address is changing what should I check / consider?

  • Ensure IP addresses that may be used within database connection strings are updated to use the latest IP – for example if your SQL Server IP also changes.

  • Ensure IP addresses that may be used within MISExchange.xml are updated

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