# Reports

To access, select Reports from the Main Menu. A number of standard reports are provided as well as a dashboard. 

<figure><img src="/files/ADCiPwQu6y6KaRtv9V0V" alt=""><figcaption><p>Reports Dashboard</p></figcaption></figure>

Standard reports are displayed in the **Report Selector**.

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Advanced users may wish to create their own reports using a suitable Report Builder application. For further information, contact Omfax Systems.
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### Standard Reports

<table><thead><tr><th width="265">Report Name</th><th>Description</th><th data-hidden></th></tr></thead><tbody><tr><td>Dashboard</td><td>Shows a summary of the system on a user specified day together with a summary of the system for the previous six months from the day the report is run.</td><td></td></tr><tr><td>List of Markers</td><td>Lists all or user specified markers in a script type. The user can change whether to show markers that are referenced in scripts or not.</td><td></td></tr><tr><td>List of Messages</td><td>Lists all or user specified messages in a script type. The user can change whether to show messages that are referenced in scripts or not.</td><td></td></tr><tr><td>List of Priorities</td><td>Lists all or user specified priorities in a script type. The user can change whether to show priorities that are referenced in scripts or not.</td><td></td></tr><tr><td>List of Services</td><td>Lists all or user specified services in a script type. The user can change whether to show services that are referenced in scripts or not.</td><td></td></tr><tr><td>List of Tasks</td><td>Lists all or user specified tasks in a script type. The user can change whether to show tasks that are referenced in scripts or not.</td><td></td></tr><tr><td>Feedback</td><td>Lists all the feedback received within a date range.</td><td></td></tr><tr><td>Order History</td><td>Shows the order history for a user specified date range, including the number of users per month. Note that it is possible that History is not captured in your installation. Please contact Support if in doubt.</td><td></td></tr><tr><td>Summary by Category and Topic</td><td>Lists a summary of the usage by category and topic for a user specified date range alongside the top categories for that date range.</td><td></td></tr><tr><td>Summary by User and Category</td><td>Lists a summary of the usage by user and category for a user specified date range alongside the top users and top categories for that date range. Details specific to a single user can be requested.</td><td></td></tr><tr><td>Summary of Markers Logged</td><td>Lists a summary of all or user specified markers logged within a user specified date range alongside the top markers logged for that date range.</td><td></td></tr><tr><td>Summary of Priorities Logged</td><td>Lists a summary of all or user specified priorities logged within a user specified date range alongside the top priorities logged for that date range.</td><td></td></tr><tr><td>Summary of Services Logged</td><td>Lists a summary of all or user specified services logged within a user specified date range alongside the top services logged for that date range.</td><td></td></tr><tr><td>Summary of Tasks Logged</td><td>Lists a summary of all or user specified tasks logged within a user specified date range alongside the top tasks logged for that date range.</td><td></td></tr><tr><td>User Information</td><td>Shows all or user specified users of the Keyfax system alongside the number of active/inactive users and last five active users.</td><td></td></tr><tr><td><mark style="color:blue;"><strong>'By Scriptpath' Reports...</strong></mark></td><td><p>The following reports are designed to report System and Master script references with a Script Set name of ‘System’ and ‘Master’ respectively. Rows will appear in the following sequence: </p><p>• System scripts</p><p>• Master scripts then </p><p>• Set level Scripts (alphabetically)</p></td><td></td></tr><tr><td>Markers in Scripts by Scriptpath</td><td>Lists all or user specified markers and where they can be found within a script.</td><td></td></tr><tr><td>Messages in Scripts by Scriptpath</td><td>Lists all or user specified messages and where they can be found within a script.</td><td></td></tr><tr><td>Priorities in Scripts by Scriptpath</td><td>Lists all or user specified priorities and where they can be found within a script.</td><td></td></tr><tr><td>Services in Scripts by Scriptpath</td><td>Lists all or user specified services and where they can be found within a script.</td><td></td></tr><tr><td>Tasks in Scripts by Scriptpath</td><td>Lists all or user specified tasks and where they can be found within a script.</td><td></td></tr><tr><td>Scripts</td><td>Lists the script, as seen by an operator, for a user specified topic and highlights the rows where there is a change of script.</td><td></td></tr><tr><td>Audit History</td><td>Report how often results of a diagnosis have been overridden by the operators. This report allows you to see instances where the priority has been overridden and the reason given. Also any time a tenant responsible repair has been logged as re-chargeable.</td><td></td></tr></tbody></table>


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