MRI

Information on how to integrate Keyfax with MRI (formerly Orchard)

NOTE MRI, Orchard Systems, Castleton Technology and Real Asset Management have come together as one

MRI / Orchard Housing supply two housing management systems:

Orchard Housing GUI (previously Archouse)
Orchard Housing WEB (previously Archouse Plus)

This page describes the Orchard Housing WEB product (hereinafter OH). This integration operates via a go-between program. When ready to run a Repair Diagnostic, OH will launch the executable KF_arcHouse.EXE.

NOTE The program KF_arcHouse.exe is a component of the Keyfax Client and is supported by Omfax Systems Ltd. Should any error messages carrying KF_arcHouse.exe in the title appear, these should be referred to Omfax Systems Support.

Within OH, it is possible to configure the command-line arguments that are passed to KF_arcHouse.exe (for further information on how to define these arguments please contact Orchard Information Systems or see the Keyfax System Administration Guide).

Command-Line Arguments

The following arguments can be supplied:

Item

Argument

Description

USER CODE

/UC:

Unique user ID which must be defined in Keyfax (MANDATORY ARGUMENT)

TENANT DETAILS

/TD:

Name and address comprising Comma separated variables

TENANT ID

/TI:

Tenant ID (Note: only supported in Keyfax Client version 3.2.0.37 or greater)

TENANCY TYPE

/TT:

This defines which Repair Diagnostic script set to use

ASSET ID

/AI:

Optional Asset identifier

COMPANY

/CO:

Determines which instance of Keyfax to use. If omitted, the default company is used

FILENAME

/FN:

Location of Export XML filename.

XSLT TRANSFORMATION FILE

/XS:

Location of file used for XSLT tranformation of export XML. Note that this is not normally a requirement as this is a historical legacy since Keyfax and the earlier KEYFAXI32.DLL version 3.2.0.32 transformation is performed server-side.

DEBUG SWITCH

/DB:

Defines the debug level. Please avoid setting any value for this parameter unless Support have been advised. Values are '1' (debug to screen) or '2' (debug to file DEBUG.LOG).

An example call might be:

/UC:MJames /TD:"Harry Smith, 1 The Street, Sometown" /TT:1 /AI:12345AR /CO:CO_001 /FN:"C:\Program Files\Keyfax\Export.xml" /XS:"C:\Program Files\Keyfax\Export.xsl"

NOTE Any arguments containing white space must be enclosed in quotes.

To access the page, click here. The configuration page within OH is as follows (click here for a description of how to get to this page):

These settings will normally be established and maintained by Orchard Housing, however, there are two items worthy of note here:

Delete XML File checkbox; in order to housekeep after each repair is raised, switch this option ON, otherwise you could end up with thousands of files!
/FN: Parameter; this is the filename path to which Orchard appends the user id and datetime to make it unique when the workflow workitem is created.

Processing

In essence, the program will launch a Keyfax Repair Diagnostic whcih will delete any existing export XML file. Once complete will it generate a new Export.XML file (using the optional XSLT transformation), then terminate. On detecting the export XML file, OH regains focus and the works order etc is created.

Installation

The KF_arcHouse.exe program is delivered as part of the Keyfax Client Installation (v3.2.0.22 or greater) or Keyfax Administrator Tools version 3.2.0.32 or greater (the latter also deploys the Keyfax Client components). The installation configuration file (KF32install.INI) must contain the following declaration:

HostApplication=arcHouse_Plus

NOTE This setting is used for both Archouse Plus and Orchard Housing).

Transformation

FaultText 1,50 is moved to FaultDescription1
FaultText 51,50 is moved to FaultDescription2
FaultText 101,150 is moved to FaultExtendedText
Only output 1st Fault will accumulate Repair and Advice nodes from all Faults
Job descriptions for all faults concatenated in FaultDescription1, 2 and FaultExtendedText