# Advanced

To access this area, select Advanced from the Main Menu.

Each menu button displayed is configurable; you may only see the '**Tasks Templates**' option, depending on your permissions. You may see all options below:

<figure><img src="/files/1KWobucyihz2tWmjmqkA" alt=""><figcaption><p>Advanced menu options</p></figcaption></figure>

The sub-menu contains up to five items:

**Tasks Templates** - create Master templates for Keyfax Tasks; Notes, Mail Merge Letters, Emails and SMS.

**Import Script Type** - import scripts exported from another database.

**Export Script Type** - this exports a set of scripts into an XML file that can be imported into another Keyfax Database. Select Export and then Script Type. You will then be asked where you want to save the XML file containing the script definitions. Everything related to a given script type will be exported, i.e. Questions, Messages, Categories, Topics, Databoxes etc. Hotspot images are maintained manually and would need to be copied to the target system where the scripts will be imported  .

**WEB API Keys** - Reserved for system administrator use only.

**COMMUNICATIONS Queue** - views the communications queue of Email/SMS/RMM items that have been sent or are waiting to be sent from Keyfax to addressees.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.keyfax.biz/product-suite/admin/advanced.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.