# Base Task Templates

Keyfax provides a facility to create Tasks – Notes, Mail Merge Letters, Emails and SMS. When adding a template to a Task, there are a number of ‘base task templates’ to choose from, which could form the basis of your template.&#x20;

Typically, this might be a **letterhead** or an **email signature**, or maybe you are creating a Note which can contain any data you might wish to return to the host/back-office system.

Click the '**Advanced**' menu option then the '**Task Templates**' button:&#x20;

<figure><img src="/files/1bkOR5SmJ6HTfNiyv1q9" alt=""><figcaption><p>The Base Task Template tab</p></figcaption></figure>

The left hand menu displays all the available templates that can be used as the basis for new Tasks.

* [**Email**](/product-suite/admin/advanced/base-task-templates/email-task-templates.md) **-** Used for Tasks generating Emails from Scripts
* [**Letter**](/product-suite/admin/advanced/base-task-templates/letter-task-templates.md) – Used for Tasks generating Letters from Scripts
* [**Note**](/product-suite/admin/advanced/base-task-templates/note-task-templates.md) – For generating Notes to pass back to the host system
* [**SMS**](/product-suite/admin/advanced/base-task-templates/sms-task-templates.md) - For generating and sending SMS messages (Keyfax 4.4.7+)
* [**VoiceSage RMM**](/product-suite/admin/advanced/base-task-templates/voicesage-task-templates.md) - For generating and sending VoiceSage SMS and Rich Media Messages (Keyfax 4.4.7+)


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