# What is Keyfax?

Keyfax developed by [Omfax Systems](https://omfax.co.uk/) offers a complete suite of software diagnostic products to help busy housing associations and local authorities, managed accommodation providers and residents alike diagnose and resolve repair or tenancy-related enquiries faster & more accurately, first time, every time.

{% embed url="<https://youtu.be/NxF5MObNa24?si=p_oy1vy0adtTdJuH>" %}

### Discover Keyfax

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Keyfax Administrator Tools</strong></td><td>Develop &#x26; manage intelligent scripts to help contact centre advisors or residents resolve repair and general enquiries.</td><td></td><td><a href="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2FIvZENLlSxrhX1ryJK84E%2Fadmin-tools-icon.png?alt=media&#x26;token=fb88edcd-97c6-4c92-b201-abcf3a2f90b1">admin-tools-icon.png</a></td><td><a href="product-suite/admin">admin</a></td></tr><tr><td><strong>Keyfax Staff</strong></td><td>Enable busy contact centre service advisors to manage a wide range of resident repair and service enquiries.</td><td></td><td><a href="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2FYcCDgjIpQ7NKacQGoc1r%2Fstaff3-icon.png?alt=media&#x26;token=30bf4081-08a4-4145-ae4b-54200985369d">staff3-icon.png</a></td><td><a href="product-suite/staff">staff</a></td></tr><tr><td><strong>Keyfax Self-Service</strong></td><td>Reduce inbound enquiries by delivering a online self-service interface for residents to submit repairs or enquiries, accessible 24 hours a day.</td><td></td><td><a href="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2FWCqn4xVYHo5yNDOmRFXB%2Fself-service-icon.png?alt=media&#x26;token=a727a278-c237-4ae9-981c-7721c240bd49">self-service-icon.png</a></td><td><a href="product-suite/online">online</a></td></tr><tr><td><strong>KeyNamics</strong></td><td>Empower call centre advisors with seamless integration between Keyfax and Microsoft Dynamics.</td><td></td><td><a href="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2Fv6py4YicsvSjKb5lntkt%2Fkeynamics2-icon.png?alt=media&#x26;token=86892840-b08a-4365-8bb3-4d78633149ac">keynamics2-icon.png</a></td><td><a href="product-suite/keynamics">keynamics</a></td></tr><tr><td><strong>Keyfax Client</strong></td><td>Legacy client application for integrations with older Housing Management Systems (HMS).</td><td></td><td><a href="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2FseOhc91lBV6WRQJaXGwh%2Fenquirie-icon.png?alt=media&#x26;token=1ea7ab39-c318-4872-be15-bf650e04f8e8">enquirie-icon.png</a></td><td><a href="product-suite/client">client</a></td></tr><tr><td><strong>Keyfax Cloud</strong></td><td>All the benefits of Keyfax without the hassle of having to host &#x26; manage your Keyfax installation.</td><td></td><td><a href="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2FpBdJMsWW5GTJUWI5RRA7%2Fkeyfax-cloud-icon.png?alt=media&#x26;token=a8d1d1f9-ed9e-42fe-99b9-32f7073145cb">keyfax-cloud-icon.png</a></td><td><a href="product-suite/keyfax-cloud">keyfax-cloud</a></td></tr></tbody></table>

### Discover Features

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Script Editing</strong></td><td>Learn how to make the most of intelligent scripting within Keyfax.</td><td></td><td><a href="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2FYLzGLhw9lPaQK33vZ5gV%2Ffingerprint-icon2.png?alt=media&#x26;token=bdb9ee5b-3396-46e0-af04-846eaaa0f318">fingerprint-icon2.png</a></td><td><a href="product-suite/admin/script-editing">script-editing</a></td></tr><tr><td><strong>Questions</strong></td><td>Learn more about the types of questions you can add to Keyfax scripts. </td><td></td><td><a href="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2FYLzGLhw9lPaQK33vZ5gV%2Ffingerprint-icon2.png?alt=media&#x26;token=bdb9ee5b-3396-46e0-af04-846eaaa0f318">fingerprint-icon2.png</a></td><td><a href="product-suite/admin/entities/questions">questions</a></td></tr><tr><td><strong>Databoxes</strong></td><td>Learn how to use Databoxes to deliver dynamic scripting.</td><td></td><td><a href="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2FYLzGLhw9lPaQK33vZ5gV%2Ffingerprint-icon2.png?alt=media&#x26;token=bdb9ee5b-3396-46e0-af04-846eaaa0f318">fingerprint-icon2.png</a></td><td><a href="product-suite/admin/entities/databoxes">databoxes</a></td></tr><tr><td><strong>Services &#x26; Tasks</strong></td><td>Learn how to use Keyfax services &#x26; tasks to automate processes &#x26; schedule work.</td><td></td><td><a href="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2FYLzGLhw9lPaQK33vZ5gV%2Ffingerprint-icon2.png?alt=media&#x26;token=bdb9ee5b-3396-46e0-af04-846eaaa0f318">fingerprint-icon2.png</a></td><td><a href="product-suite/admin/entities/services">services</a></td></tr><tr><td><strong>Reports</strong></td><td>Get insights into your repair diagnostics process through dozens of pre-built reports.</td><td></td><td><a href="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2FYLzGLhw9lPaQK33vZ5gV%2Ffingerprint-icon2.png?alt=media&#x26;token=bdb9ee5b-3396-46e0-af04-846eaaa0f318">fingerprint-icon2.png</a></td><td><a href="product-suite/admin/reports">reports</a></td></tr><tr><td><strong>Integrations</strong></td><td>Keyfax integrates with many popular housing management &#x26; tenant portal solutions.</td><td></td><td><a href="https://2882349412-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MARm6St_qFGM52R3pBa%2Fuploads%2FYLzGLhw9lPaQK33vZ5gV%2Ffingerprint-icon2.png?alt=media&#x26;token=bdb9ee5b-3396-46e0-af04-846eaaa0f318">fingerprint-icon2.png</a></td><td><a href="integrations/host-systems">host-systems</a></td></tr></tbody></table>


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```
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