> For the complete documentation index, see [llms.txt](https://docs.keyfax.biz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.keyfax.biz/readme.md).

# What is Keyfax?

Keyfax developed by [Omfax Systems](https://omfax.co.uk/) offers a complete suite of software diagnostic products to help busy housing associations and local authorities, managed accommodation providers and residents alike diagnose and resolve repair or tenancy-related enquiries faster & more accurately, first time, every time.

{% embed url="<https://youtu.be/NxF5MObNa24?si=p_oy1vy0adtTdJuH>" %}

### Discover Keyfax

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Keyfax Administrator Tools</strong></td><td>Develop &#x26; manage intelligent scripts to help contact centre advisors or residents resolve repair and general enquiries.</td><td></td><td><a href="/files/5Ugk7Ws1Z4uHh5zRLRo9">/files/5Ugk7Ws1Z4uHh5zRLRo9</a></td><td><a href="/pages/ySpUZgBYMEueZM8WHPvW">/pages/ySpUZgBYMEueZM8WHPvW</a></td></tr><tr><td><strong>Keyfax Staff</strong></td><td>Enable busy contact centre service advisors to manage a wide range of resident repair and service enquiries.</td><td></td><td><a href="/files/byRvmsoJV9rEla9gSVL0">/files/byRvmsoJV9rEla9gSVL0</a></td><td><a href="/pages/COTf6nxrAMob3YuDQnqP">/pages/COTf6nxrAMob3YuDQnqP</a></td></tr><tr><td><strong>Keyfax Self-Service</strong></td><td>Reduce inbound enquiries by delivering a online self-service interface for residents to submit repairs or enquiries, accessible 24 hours a day.</td><td></td><td><a href="/files/pYWvaFCmseCJ6juqSPgH">/files/pYWvaFCmseCJ6juqSPgH</a></td><td><a href="/pages/gq7kDIox4VnbjqGX0QSF">/pages/gq7kDIox4VnbjqGX0QSF</a></td></tr><tr><td><strong>KeyNamics</strong></td><td>Empower call centre advisors with seamless integration between Keyfax and Microsoft Dynamics.</td><td></td><td><a href="/files/IiJyHc677ldzyQac6s4y">/files/IiJyHc677ldzyQac6s4y</a></td><td><a href="/pages/I8wYV3Cjky76FtDZWRwn">/pages/I8wYV3Cjky76FtDZWRwn</a></td></tr><tr><td><strong>Keyfax Client</strong></td><td>Legacy client application for integrations with older Housing Management Systems (HMS).</td><td></td><td><a href="/files/LByUXHYgMS0ERmRjnQ4X">/files/LByUXHYgMS0ERmRjnQ4X</a></td><td><a href="/pages/w2rVfJgEeFnewEMyrvma">/pages/w2rVfJgEeFnewEMyrvma</a></td></tr><tr><td><strong>Keyfax Cloud</strong></td><td>All the benefits of Keyfax without the hassle of having to host &#x26; manage your Keyfax installation.</td><td></td><td><a href="/files/7aHTFbjH8onoDFX7lFAz">/files/7aHTFbjH8onoDFX7lFAz</a></td><td><a href="/pages/oLtqjOdeXZIJ2yb9EaUw">/pages/oLtqjOdeXZIJ2yb9EaUw</a></td></tr></tbody></table>

### Discover Features

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Script Editing</strong></td><td>Learn how to make the most of intelligent scripting within Keyfax.</td><td></td><td><a href="/files/vXLHLbeqizUkzVBZW7kh">/files/vXLHLbeqizUkzVBZW7kh</a></td><td><a href="/pages/GRuAusZsVUTvsATg0Ywh">/pages/GRuAusZsVUTvsATg0Ywh</a></td></tr><tr><td><strong>Questions</strong></td><td>Learn more about the types of questions you can add to Keyfax scripts. </td><td></td><td><a href="/files/vXLHLbeqizUkzVBZW7kh">/files/vXLHLbeqizUkzVBZW7kh</a></td><td><a href="/pages/SnwX50eZibJYorbDuwvo">/pages/SnwX50eZibJYorbDuwvo</a></td></tr><tr><td><strong>Databoxes</strong></td><td>Learn how to use Databoxes to deliver dynamic scripting.</td><td></td><td><a href="/files/vXLHLbeqizUkzVBZW7kh">/files/vXLHLbeqizUkzVBZW7kh</a></td><td><a href="/pages/cP0GcCubNMH2NSAz2W3r">/pages/cP0GcCubNMH2NSAz2W3r</a></td></tr><tr><td><strong>Services &#x26; Tasks</strong></td><td>Learn how to use Keyfax services &#x26; tasks to automate processes &#x26; schedule work.</td><td></td><td><a href="/files/vXLHLbeqizUkzVBZW7kh">/files/vXLHLbeqizUkzVBZW7kh</a></td><td><a href="/pages/iF9JTLvI4qbBtvbsSgzW">/pages/iF9JTLvI4qbBtvbsSgzW</a></td></tr><tr><td><strong>Reports</strong></td><td>Get insights into your repair diagnostics process through dozens of pre-built reports.</td><td></td><td><a href="/files/vXLHLbeqizUkzVBZW7kh">/files/vXLHLbeqizUkzVBZW7kh</a></td><td><a href="/pages/D3goBBhymJBkDH6vkx92">/pages/D3goBBhymJBkDH6vkx92</a></td></tr><tr><td><strong>Integrations</strong></td><td>Keyfax integrates with many popular housing management &#x26; tenant portal solutions.</td><td></td><td><a href="/files/vXLHLbeqizUkzVBZW7kh">/files/vXLHLbeqizUkzVBZW7kh</a></td><td><a href="/pages/yCbtHRR0SgQeqat39N4J">/pages/yCbtHRR0SgQeqat39N4J</a></td></tr></tbody></table>