Handling uploaded content

How to access uploaded file content in KeyNamics

Under the control of scripts, Keyfax users have the ability to upload files. Permitted file types are restricted by configuration inside Admin Tools as described here.

Details (URLs etc) relating to any uploaded files are located in the exported XML data and KeyNamics Mapping can be used to pull this into Dynamics.

Uploaded files are retained on the Keyfax webserver (in the Interview/Logs/Uploads folder) for a configurable period of time which can be extended if required - please contact Support).

In KeyNamics you can handle any number of uploaded files by specifying individual mappings:

Mapping a file URL to the 'keyfax_upload1' form field

For multiple files, you will need to create a Mapping for each and the predicate needs to be incremented in turn e.g. Uploads/File[2], [3], [4] etc.

In Dynamics it may be appropriate to format the target field (in the above example this is keyfax_upload1) to expect a URL, for example:

Specifying a URL format in Dynamics

Export XML provides the following details:

<Uploads>
  <File name="Basin.JPG" type="image/jpeg" length="2059660"><![CDATA[https://keyfax.domain.com/interview/Main/Uploads/?f=2167b63c-15f7-4984-8c12-a205dcd5e9ad/Basin.JPG]]></File>
  <File name="IMG_0258.JPG" type="image/jpeg" length="1487095"><![CDATA[https://keyfax.domain.com/interview/Main/Uploads/?f=cff0c444-085e-4b04-9fd8-455e06e13a47/IMG_0258.JPG]]></File>
  <File name="Issues.docx" type="application/vnd.openxmlformats-officedocument.wordprocessingml.document" length="27142"><![CDATA[https://keyfax.domain.com/interview/Main/Uploads/?f=9d190fe3-f6a9-439e-b73d-f86b308c37bb/Issues.docx]]></File>
  </Uploads>

Exported JSON provides the following details:

"Uploads": { "File": [ "https://kftest.touch-base.com/InterView/Logs/Uploads/4cc612a6-b2b1-41bc-a8ab-99c6bc7f8171/Basin.jpg", "https://kftest.touch-base.com/InterView/Logs/Uploads/3311cf50-eebb-40dc-be7f-5958bacdfca1/IMG_0979.JPG" ] }