Topic Editing
Editing the properties of a Script Topic
Last updated
Editing the properties of a Script Topic
Last updated
If you select a Topic (remember Topics are in effect children of Categories), clicking the Properties button will display the Topic details.
Name – the displayed name of the Topic
Key Words – keywords can be searched by Operators when looking for a Topic – use all words that might assist with the selection (even common misspellings if you think it will help!). Keywords can be separated with a comma or a space and are case insensitive.
Related Image – this is the image displayed to Operators when they select the ‘Related Images’ tab in the Keyfax Application. The drop-down list displays all images available for the Category. Any image selected will be shown as a thumbnail.
Topic Selection Image - From 4.4.7+ a Topic Selection Image can be assigned to the Topic.
Selectable (visible) – if this button is checked, the Topic is visible to Operators.
.. Continuation (not visible) – if this is checked, the Topic is not visible to Operators and would be used as a continuation Script, linked to a visible Script. Topics that have been set as Continuation (not visible) are displayed in the navigation pane with the leading ‘..’
A Topic Selection Image can be added to a Topic. This will be visible when using the Keyfax Application as below:
Admins can upload new images to the database or select from existing images previously uploaded.
Image - the file name of the image.
Name - the name given to the image. This can be edited.
Upload New Image - an option to upload a new image to the database.
Select Existing Image - search and select an existing image from the database.
Clear Image - clear/remove the current selected image.
