# Special Instructions

The Special Instructions System Script is linked to the Special Instructions field on the Results (final) page. It should consist of a single List Question as below. It can be left empty if not required. 

{% hint style="info" %}
**Note:** The data entered in the Special Instructions field is typically included in the Keyfax Export XML but not all Host Systems process this. Please check your host integration uses this feature.
{% endhint %}

<figure><img src="/files/ytKRle4TMqxzoS2WuTZ8" alt=""><figcaption><p>Special Instructions System Script</p></figcaption></figure>

The list will appear as below, enabling the Operator to select an option, which will record the text. The Operator may add additional notes if necessary.&#x20;

<figure><img src="/files/pI2Wt123nEevsbjWvqnT" alt=""><figcaption><p>Special Instructions selection</p></figcaption></figure>

Text that is stored in the Export Databox labelled "Special Instructions" can be written automatically into the Special Instructions field too. This can be in addition to using the System Script.&#x20;

Note, the Export Databox must be used as a [Databox - Write](/product-suite/admin/entities/databoxes/databox-write.md) and within a normal script, not the Special Instructions System Script.&#x20;

<figure><img src="/files/nH8IRhd3Ulm9w10JsRfd" alt=""><figcaption><p>Export Databox to update the Special Instructions field</p></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.keyfax.biz/product-suite/admin/script-levels/system-scripts/special-instructions.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.