Special Instructions

Learn more about the Special Instructions System Script.

The Special Instructions System Script is linked to the Special Instructions field on the Results (final) page. It should consist of a single List Question as below. It can be left empty if not required.

Note: The data entered in the Special Instructions field is typically included in the Keyfax Export XML but not all Host Systems process this. Please check your host integration uses this feature.

Special Instructions System Script

The list will appear as below, enabling the Operator to select an option, which will record the text. The Operator may add additional notes if necessary.

Special Instructions selection

Text that is stored in the Export Databox labelled "Special Instructions" can be written automatically into the Special Instructions field too. This can be in addition to using the System Script.

Note, the Export Databox must be used as a Databox - Write and within a normal script, not the Special Instructions System Script.

Export Databox to update the Special Instructions field