> For the complete documentation index, see [llms.txt](https://docs.keyfax.biz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.keyfax.biz/product-suite/keyfax-cloud.md). # Keyfax Cloud Keyfax Cloud is Omfax Systems fully managed software as a service (SaaS) offering of Keyfax. With Keyfax Cloud customers can enjoy all the benefits of Keyfax without having to worry about provisioning or managing infrastructure, availability, scalability, disaster recovery & business continuity. Keyfax Cloud is designed to make it hassle free to use Keyfax to support your repair diagnostic requirements leaving you free to focus on your business objectives. ### Key Benefits Alongside our **99.95%** [Uptime Guarantee](/product-suite/keyfax-cloud/uptime-guarantee.md) all Keyfax Cloud customers enjoy the following benefits... * Free Keyfax upgrades (to the latest version upon request) * A separate test environment for Keyfax script development * Keyfax on-boarding and training from our expert script developers * A 99.95% service up-time guarantee * No infrastructure to provision, cost or manage * Fully automated real-time fail-over * 24/7 site monitoring & alerting to Omfax Systems * Long term and point in time off-site back-ups * UK based Microsoft Azure primary & secondary data centres The data centres used to host the Keyfax Cloud infrastrcuture offer the Cyber Essentials Plus, NCSC Cloud Security Principles and G-Cloud Framework UK specific certifications and attestations. Global and international standards for these data centres include ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, SOC 1, 2, 3 & CSA STAR Certifications. To learn more about Keyfax Cloud please use the links below or [Contact Us](/links/support.md). ### Learn More * [Uptime Guarantee](/product-suite/keyfax-cloud/uptime-guarantee.md) * [Business Continuity](/product-suite/keyfax-cloud/business-continuity.md) * [Keyfax Cloud](/general/keyfax-faqs/keyfax-cloud.md) FAQs