> For the complete documentation index, see [llms.txt](https://docs.keyfax.biz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.keyfax.biz/product-suite/online.md).

# Keyfax Self-Service

Keyfax Self-Service Repairs helps tenants and residents by providing a simple way for them to diagnose their own repairs. Keyfax Self-Service Enquries allows users to enquire about tenancy matters or report issues of concern, e.g. ASB. Both are available 24 hours a day via any internet enabled device, at a fraction of the normal cost.

<figure><img src="/files/5boZiRifV3nsC4c5ffa3" alt=""><figcaption><p>Keyfax Self-Service Tenant Portal</p></figcaption></figure>

Simple to use, it allows residents to self-select the right diagnosis and register/report the repair or tenancy issue correctly. It saves time, satisfying tenants expectations of a rapid response.

Keyfax Self-Service web pages are usually accessed via client portals using SOAP or REST based web APIs.