# Keyfax Self-Service Keyfax Self-Service Repairs helps tenants and residents by providing a simple way for them to diagnose their own repairs. Keyfax Self-Service Enquries allows users to enquire about tenancy matters or report issues of concern, e.g. ASB. Both are available 24 hours a day via any internet enabled device, at a fraction of the normal cost.

Simple to use, it allows residents to self-select the right diagnosis and register/report the repair or tenancy issue correctly. It saves time, satisfying tenants expectations of a rapid response. Keyfax Self-Service web pages are usually accessed via client portals using SOAP or REST based web APIs. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.keyfax.biz/product-suite/online.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.