Category Editing

How to edit Category properties and Image Hotspots

Clicking the Category name (e.g. Adaptations) from the Master Scripts Selection, will display the properties for the selected Category:

Master Script Category Properties
  • Name – the displayed name of the Category

  • Selectable (visible) – if this button is checked the category is visible to the Operators

  • .. Continuation (not visible) – if this button is checked the category is not visible to Operators and would be used as a Continuation Script, linked to a Visible Script

Category Images

  • Selection image - a Selection Image can be added to the selected Category by clicking the "Selection Image" icon. The image will appear on the Keyfax Application landing page as seen below. To access this feature within the staff modules, it must be enabled within your Keyfax installation (4.4.7+) by a member of Omfax Support.

  • Image text - the name given to the image. Please note, Keyfax will display this text for the Category Image as highlighted below instead of using the Name of the Master Script Category.

  • Images will be inherited at Script Set level but may be overwritten if required.

Category Selection Images for Repairs Diagnostics
  • Administrators can select existing images from the Keyfax database or upload new images.

Category Selection Image
  • Topic Hotspots - Hotspots can be used with images to link to Topics within the selected Category. Images with ‘Hotspot’ areas can be added to the Script, which will be displayed to the Operator when they select a category. By selecting a Hotspot, Operators are selecting the associated Topic. Click on ‘Topic Hotspots’ which will open the Hotspot Editor in a new window

  • Related images - the facility for Operators to view additional images appropriate to the selected Category. Click on ‘Related Images’ to open the Related Images Selection in a new window.

The Topic Hotspot editor

Clicking the Topic Hotspots button will present this dialogue:

The Hotspot Editor - allows editing of images to be used within your scripts. To make any changes, click Edit on the Menu Bar.

The Hotspot Editor
  • Image – identifies the image file being used – default images are PNG format although GIF, BMP and JPG can also be used.

  • Display Text – the name displayed to Operators

  • Topic – displays the Topics within the selected Category. Where a Hotspot has yet to be created, a + (plus) sign is shown to the right of the Topic; when you click this, a new Hotspot area will be created in the image which can be moved and resized as required over the text label (any overlapping areas will be highlighted in red).

  • Text Pos. - setting the text position of Bottom, Left, Right or Top will add a clickable call-to-action button to the image. This can be used when using an image that has no text labels. This feature provides Administrators greater flexibility to upload their own images and add their own text buttons (v4.4.7 and later only)

  • Upload New Image - when in edit mode, displays a file selection dialog box through which new images can be uploaded to the server (v4.4.7 and later only).

  • Select Existing Image - when in edit mode, displays a dialog box through which images that are already in use on this server can be selected for use as this category's hot spot image (v4.4.7 and later only).

NOTE If you are in Exclusive mode you are able to remove the image and all related hotspots. To do so, click on Edit and then on the Remove image and Hotspots button. You can then save your changes.

Remove image and Hotspots when in Exclusive mode

Keyfax provides a facility for Operators to view additional images appropriate to the selected Category. Related images are available in the 'Images' tab:

Viewing related images

Click on ‘Related Images’ to open the Related Images Selection in a new window.

Related images selection

To modify the list of related images click Edit on the Menu bar.

  • Image – identifies the file name for the selected image. To view or select another image click the Folder button

  • Name – the name for the image displayed to Operators.

  • Upload New Image - when in edit mode, displays a file selection dialog box through which new images can be uploaded to the server (v4.4.7 and later only).

  • Select Existing Image - when in edit mode, displays a dialog box through which images that are already in use on this server can be selected for use as this category's hot spot image (v4.4.7 and later only).

Note: Related images must be assigned for each Category at Script Set level in-order to be visible to the end user when they click on the images tab.

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