> For the complete documentation index, see [llms.txt](https://docs.keyfax.biz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.keyfax.biz/general/keyfax-faqs/keyfax-self-service.md).

# Keyfax Self-Service

### Can we customise Keyfax Self-Service to reflect our visual branding?

Yes. Omfax Systems can assist with visually customising your Keyfax Self-Service installation to perfectly match your brand or existing tenant portal. Please [Contact Us](/links/support.md) for assistance. 

### Does the Keyfax Self-Service solution meet the WCAG 2.0 Guidelines

With Keyfax Self-Service we aim to achieve Level ‘AA’ compliance but have found that use of different vendors/tools and compliance assessment techniques can cause problems, i.e. a ‘fix’ to meet compliance levels for one may break it for another. Our intention would be to work, on a best-efforts basis, to meet compliance levels as determined by any compliance analysis carried out.

Note that pages are likely to contain Messages (generated during the course of a script) which would also have to be checked and made compliant. The maintenance of compliant messages would be an on-going process which we would expect to be undertaken between Omfax Systems and yourselves.

### Can we customise the categories and icons presented on the Keyfax Self-Service homepage?

Yes. You can use [Keyfax Administrator Tools](/product-suite/admin.md)to edit categories or icons. If you require new icons to be developed for new categories please [Contact Us](/links/support.md).

### Can Omfax Systems host Keyfax Self-Service?

Yes. Please see our [Keyfax Cloud](/product-suite/keyfax-cloud.md) offering. 

### Can we host Keyfax Self-Service on-premise?

Yes. If you have a preferred hosting provider and they support ASP.NET & SQL Server this shouldn't be a problem. As Keyfax Self-Service is typically intended to be used by tenant's the web application will need to be accessible publically on the internet. This would typically involve installing Keyfax behind a load-balancer or reverse proxy for increated security if within upon your own IT infrastructure. 

### Specifically, what security measures are built into the Keyfax Online application to protect against SQL injection, XSS, etc ?

Please see our [Security Questions](/security-and-trust/security/security-questions.md).