# Keyfax Self-Service ### Can we customise Keyfax Self-Service to reflect our visual branding? Yes. Omfax Systems can assist with visually customising your Keyfax Self-Service installation to perfectly match your brand or existing tenant portal. Please [Contact Us](/links/support.md) for assistance. ### Does the Keyfax Self-Service solution meet the WCAG 2.0 Guidelines With Keyfax Self-Service we aim to achieve Level ‘AA’ compliance but have found that use of different vendors/tools and compliance assessment techniques can cause problems, i.e. a ‘fix’ to meet compliance levels for one may break it for another. Our intention would be to work, on a best-efforts basis, to meet compliance levels as determined by any compliance analysis carried out. Note that pages are likely to contain Messages (generated during the course of a script) which would also have to be checked and made compliant. The maintenance of compliant messages would be an on-going process which we would expect to be undertaken between Omfax Systems and yourselves. ### Can we customise the categories and icons presented on the Keyfax Self-Service homepage? Yes. You can use [Keyfax Administrator Tools](/product-suite/admin.md)to edit categories or icons. If you require new icons to be developed for new categories please [Contact Us](/links/support.md). ### Can Omfax Systems host Keyfax Self-Service? Yes. Please see our [Keyfax Cloud](/product-suite/keyfax-cloud.md) offering. ### Can we host Keyfax Self-Service on-premise? Yes. If you have a preferred hosting provider and they support ASP.NET & SQL Server this shouldn't be a problem. As Keyfax Self-Service is typically intended to be used by tenant's the web application will need to be accessible publically on the internet. This would typically involve installing Keyfax behind a load-balancer or reverse proxy for increated security if within upon your own IT infrastructure. ### Specifically, what security measures are built into the Keyfax Online application to protect against SQL injection, XSS, etc ? Please see our [Security Questions](/security-and-trust/security/security-questions.md). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.keyfax.biz/general/keyfax-faqs/keyfax-self-service.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.