Keyfax Self-Service

Frequently asked questions related to Keyfax Self-Service.

Can we customise Keyfax Self-Service to reflect our visual branding?

Yes. Omfax Systems can assist with visually customising your Keyfax Self-Service installation to perfectly match your brand or existing tenant portal. Please Contact Us for assistance.

Does the Keyfax Self-Service solution meet the WCAG 2.0 Guidelines

With Keyfax Self-Service we aim to achieve Level ‘AA’ compliance but have found that use of different vendors/tools and compliance assessment techniques can cause problems, i.e. a ‘fix’ to meet compliance levels for one may break it for another. Our intention would be to work, on a best-efforts basis, to meet compliance levels as determined by any compliance analysis carried out.

Note that pages are likely to contain Messages (generated during the course of a script) which would also have to be checked and made compliant. The maintenance of compliant messages would be an on-going process which we would expect to be undertaken between Omfax Systems and yourselves.

Can we customise the categories and icons presented on the Keyfax Self-Service homepage?

Yes. You can use Keyfax Administrator Toolsto edit categories or icons. If you require new icons to be developed for new categories please Contact Us.

Can Omfax Systems host Keyfax Self-Service?

Yes. Please see our Keyfax Cloud offering.

Can we host Keyfax Self-Service on-premise?

Yes. If you have a preferred hosting provider and they support ASP.NET & SQL Server this shouldn't be a problem. As Keyfax Self-Service is typically intended to be used by tenant's the web application will need to be accessible publically on the internet. This would typically involve installing Keyfax behind a load-balancer or reverse proxy for increated security if within upon your own IT infrastructure.

Specifically, what security measures are built into the Keyfax Online application to protect against SQL injection, XSS, etc ?

Please see our Security Questions.