> For the complete documentation index, see [llms.txt](https://docs.keyfax.biz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.keyfax.biz/integrations/host-systems/activeh-desktop/mis-configuration/configuring-log-call.md).

# Configuring Log Call

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Please [Contact Us](/links/support.md) for assistance editing your `MISExchange.xml` file.
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The changes to simply log the call in MIS (where no task or repair has been generated in Keyfax) affect two areas:

1. **Keyfax Client**. You will need to install **Version 4.0.0.30 or greater**. 
2. **MIS mappings**. Upon launch/return Keyfax maps fields in / out of ActiveH. These mappings are contained within the configuration file `MISExchange.xml`. It will be necessary to establish **default values** for all Call-Level items (although these can be overridden by scripting) i.e. 

* Call Classification
* Call Type (aka Category)
* Call Source
* Call Priority

You will need to refer to MIS who should be able to advise regarding the numeric codes that are relevant to your installation.