> For the complete documentation index, see [llms.txt](https://docs.keyfax.biz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.keyfax.biz/integrations/host-systems/activeh-desktop/mis-configuration/configuring-log-call/launching-keyfax-from-response-repairs.md).

# Launching Keyfax from Response Repairs

ActiveH Response Repairs and CRM share the MIS Gateway, i.e. they use the same instance of the Keyfax Client but supply different startup items, notably StartupSource.

### Configuring Response Repairs

Both Response Repairs and CRM should supply a password of ‘**Global**’ as the default password. In Response Repairs, this is set on the Options page as follows:

<figure><img src="/files/XOtoSYfqN3ztbAKwldtP" alt=""><figcaption></figcaption></figure>

### Launching Response Repairs

The first screenshot shows the 'Requests' option  greyed out – this is what happens if you are already in the **Requests** module!

<figure><img src="/files/SJOBHeb8gdjS8y1yh0jM" alt=""><figcaption></figcaption></figure>

Click the **New Item** button:

<figure><img src="/files/IYMZDo3NChjdyf0hAL6C" alt=""><figcaption></figcaption></figure>

Finally click the large '**K**' and this will launch a popup window containing Keyfax scripts.

<figure><img src="/files/5nlaBeivwglpgmAdc08V" alt=""><figcaption></figcaption></figure>
