Minimum Mapping Requirements
The minimum mapping requirements for Keyfax & KeyNamics.
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The minimum mapping requirements for Keyfax & KeyNamics.
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The following mapping entries are mandatory and are key to the operation of Keyfax. The following (SEND to KEyfax) Target fields (or nodes) must be supplied:
Company/Configuration
This identifies the Keyfax configuration. This will normally be set at a Global (rather than Entity) level by your system implementor and dependent on your environment will be either Company or Configuration.
Mode
This identifies the Script Type to use. This can be any valid descriptor as defined by your system implementor and is typically any of:
RD (Repair Diagnostics)
FL (Frontline - legacy name for General Enquiries)
ENQ (General Enquiries)
ROL (Repairs Online)
EOL (Enquiries Online)
Note that it is possible to map the contents of a current Form Field to one of the codes above - .
UserName
Any supplied username must be present in the Keyfax system. Normally, the mapping entry will use a source of CurrentUserName.
Password
User authentication relies on the Dynamics login. As it is not possible to keep passwords synchronised between Dynamics and Keyfax, the password supplied will normally be 'Global'. Other security measures ensure Keyfax access is tied down.