# Report a Security Issue

### Reporting a Security Incident

If you'd like to report a security incident related to your Keyfax installation please contact us via email on <support@omfax.co.uk> or call Mon-Fri 9am-6pm BST on 07964 771803.&#x20;

### Reporting a Security Vulnerability

If you'd like to report a security vulnerability please contact us via email on <support@omfax.co.uk>.&#x20;

### Reporting the results of a penetration test

If you'd like to discuss the results of an internal penetration test please contact us via email on <support@omfax.co.uk>.

### Other ways to contact us

For additional ways to contact us please see our [Contact Us](/links/support.md) page.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.keyfax.biz/security-and-trust/security/report-a-security-issue.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
