> For the complete documentation index, see [llms.txt](https://docs.keyfax.biz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.keyfax.biz/product-suite/admin/host-operations/activeh-operations/actions.md).

# Actions

MIS Actions are in fact MIS-AMS CRM Desktop User Tasks. These can be created using the Inter•View Administrator Tools.

If configured for your system, additional items are available for selection when creating MIS-AMS ActiveH objects:

<figure><img src="/files/Z7fHsubUyKOW2sh0UaUW" alt=""><figcaption></figcaption></figure>

Once selected, you will be presented with the following:

<figure><img src="/files/fgBF8M1iqzqu8kHNRvTQ" alt=""><figcaption></figcaption></figure>

Enter the Action short description and full details, then Save changes.