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  1. General
  2. Release Notes
  3. Older Releases

Staff

The Keyfax website that runs the script engine

Version
Released
Description

4.4.0.0

4.3.3.0

23/07/2021

Improved call history page now shows an overview for all completed scripts during a single Keyfax session

Several improvements to responsive design with online portal

Updated advisor script feedback confirmation page to align with newer OL3 presentation

Improvements to preserve cutomized policy pages whilst applying updated, modern styling

Fixed Keyfax state recovery failure on first message or question in startup script

Fixed error upon test container post back if start-up XML does not contain a test attribute

Fixed clicking 'Redirecting' link on Keyfax completed page causes an error in MIS portal

Fixed keyword matching with a topic in a category results in all topics in that category being displayed

Fixed year within date question type appearing incorrectly if HTML 5 date input types are not supported

Fixed error completing scripts when start-up script contains a "Submit" jump type taking you directly to result scripts

Fixed corruption of Uploads\File URL in export data where guid is set to '|SUPP|CONF|0.74'

Fixed long text within check box question types wrapping onto new line below check box

Increased logging file size & number of rolling back ups to assist with post incident investigations

Removed unnecessary HTTP verbs to improve security defaults

4.3.2.1

21/12/2020

Fixed an issue when submitting text box quesiton types via keyboard (carriage return / enter)

Fixed Cannot read property 'length' of null error when performing keyword search that returned no results

Fixed issue with script type jumps not jumping

Added ability to configure Home. Information & Contact Us URL online links via configuration (both globally and on a per script type basis)

4.3.2.0

09/11/2020

Improved client side asynchronous JavaScript requests to identify content is already loading

Added check list, eForm & date input question types to ssDataSourceType for repairs online

Added localized strings for date input question types & validation within repairs online

Added ability to override favicon.ico on a per client basis

Fixed call phase cookie not being read from client JavaScript after updating the Keyfax cookie to be HTTPOnly

Fixed issue with search suggestions within diagnostics if no results were found

Fixed date input validation formatting dates incorrectly for date question types

Added ability to toggle default visibility of login field description via configuration

Added support to customize "Contact Us" URL via .xsl overrides (similar to home, information)

05/10/2020

Default @domain as empty string allowing for optional Username/@domain in KFServerConfig

4.3.0.1

18/09/2020

Fixed missing mode element within templates\KeyNamics\startupFL.xml & startupRD.xml

16/09/2020

Move contact link URL from LanguageText into .xsl files (similar to home, information)

15/09/2020

Added ability to toggle default visibility of login field descriptions via configuration

Repairs Online login page responsive & mobile improvements

03/09/2020

Added utility to identify which data boxes have changed as part of a 4.3 upgrade

01/09/2020

AM / PM text within dateInput.xsl needs adding to LanguageText

Created utDataSourceView and utDataSourceListSQL to assist with script clean-ups.

19/08/2020

Display Category selection image as fixed 150x150 and size image to fit.

4.3.0.0

28/08/2020

Introduced new RO / EO colorized hot spot images

26/08/2020

WCAG 2.1 accessibility improvements for RO / EO

17/08/2020

Fixed issue that could cause a blank policy page within diagnostics

12/08/2020

Fixed issue with Admin Tools' Password field disappearing

Fixed User Maintenance tab not restoring from minimised state

11/08/2020

The version of Keyfax being ran now shows within online & diagnostics

10/08/2020

Fixed issue with 12 hour date loses state when navigating back

Added favicon.ico for repairs online

KFX-04554-N0B5 Updated KeyNamics templates. Added QL export transformations for Selwood

04/08/2020

Fix admin delete of last action in a group leaves workpanel still showing the deleted item

01/08/2020

Introduced new modern flat design for repairs online

4.2.1.0

06/08/2020

Moved KF_config Appointments element from ROL into Scripting/ScritType element. Refactored all ScriptAction.Delete references to use static method as required by KeyfaxWS.asmx

Improvements to upload preview & fixing upload alignment issues for RO

30/07/2020

On Image Upload page, "Choose file" button not responding in Safari & FireFox

Introducing responsive design for advisor results form

22/07/2020

Improved admin tools login. Script types refresh upon server change also fixed issue with Admin user authentication after selecting any server from the drop down other than the master web server.

Fixed Empty Groups (Prefixes) are not automatically deleted when the last Action item is deleted

20/07/2020

Added date picker for browsers that don't support native HTML 5 date nput controls

14/07/2020

Fixed group selection combo incorrectly showing LanguageText warning tooltip

Improved performance for ScriptData data box work panel

08/07/2020

Visual revamp for repairs online (renaming xsl_2020, css_2020, js_2020) to OL3

Fixed admin databox group combo box tooltip shows incorrect

4.2.0.4

30/06/2020

Improved task processing and letter preview page within RD / FL

29/06/2020

Topic selection now hidden by default for specific call phases (start-up, results, task processing)

23/06/2020

Added confirm action for User Delete

19/06/2020

Added syntax highlighting and formatted XML to export XML preview page

Removed mandatory Password check from InitialiseLogin as no longer used.

18/06/2020

Fixed client side alert with search suggestions if no results are returned

17/06/2020

Improved search suggestions menu positioning within topic selection panel

16/06/2020

Fixing focus issue with message buttons

Visual revamp for History page within dianostics

Replaced topic selection horizontal splitter with improved splitter control

15/06/2020

Topic selection splitter width now persists between page refreshes

Improved topic selection panel to ensure this collapses by default for smaller screen sizes

Standardise max passoword input len and set upper limit for MIn Password Len at 15 characters.

12/06/2020

Fixed issue with horizontal scrolling within RD that could render some hotspot regions not accessible

Prevent users in selection list being dragged to re-position in User Maintenance. v4.2.1 test issue 26 fix.

4.2.0.3

10/06/2020

Added actionPlanWrapper support for ROL3 design

Moved ScriptPermissions into usUserDetail and removed usUserScriptPermissions

09/06/2020

Added appointments support to ROL3 design

Question Types visual updates + visual updates to message styles

08/06/2020

Added full screen loader for RD/FL to smooth initial load transition

05/06/2020

Introducing Bootstrap 4 by default into RD

Modern, flat visual revamp for Staff RD

04/06/2020

Modern, flat visual revamp for Staff RD policy pages

4.2.0.2

04/06/2020

Various configuration changes to support the removeal of the master DB

Removed master DB moving all ma tables into main DB

03/06/2020

Replaced all low resolution icons & images with much higher resolution versions

02/06/2020

Denote links / clickable areas on Results form for RD

25/05/2020

Large refactoring of client side JavaScript for RD/FL.

KFX-03307-S6X6 Added date picker, check box list & eForm question type support for ROL3

24/05/2020

Client side assets (CSS, JavaScript) are now minified for production releases

13/05/2020

Fixed scheduler emails following move of From address from KF_config to KFServerConfig.

11/05/2020

KFX-04515-V0V4: Recharge cost incorrect for multiple service codes. Fixed in v4.2.0.3. Issue was feeType='0' and feeUse='1' only added last item cost to grand total!

06/05/2020

Ensure KeyfaxUser.Delete records updated timestamp and who deleted user.

Various performance improvements to client check and page buffering

05/05/2020

Fixed issue with maHolidays / fn_DueDate using datetime!

4.2.0.1

21/04/2020

Added KeyNamics templates

20/04/2020

Moved Holidays table to maHolidays with corresponding fn_DueDate, fn_DueDateForContractor and fn_IsWeekDay function changes

4.1.4.11

07/04/2020

Standardised Order/Task description at 1500 chars in InsertOrder and InsertTaskHistory, truncated if required to fix abort on insert.

24/03/2020

Changed startup templates kfId="tenantText" MR to Mr for startup_FL, startup_FL_Test, startup_RD, startup_RD_Test, startupRDT

09/12/2019

Set cookie.SameSite Mode = None and Secure (configurable in MISC/@secureCookies)

20/11/2019

Updated Keyfax & Admin Tools to VS2019 and .Net Framework 4.7.2.

09/09/2019

Added set .Net Security Protocol in Global.asax and Utility/SetSecurityProtocol.aspx (allows override of TLS version). Configured in KFServerConfig Security/@securityProtocolHex. Use C00 for TLS1.2.

09/08/2019

Changes to skip clientCheck and add pageWrapper Banner2Header LanguageText

02/08/2019

Fix EnableFileUpload.aspx to set TypeClass and TypeClassSeq

27/06/2019

Various performance improvements moving towards string interpolation

25/06/2019

Enable FnServices to work prior to Results phase. (Results and SysProperties)

02/05/2019

Added Firmstep/startupROL.xml template for new Firmstep integration (Sandwell)

01/05/2019

Added OriginatingSystem to StartupRD.xml (initially for Hackney Repairs Hub integration)

22/03/2019

Moved stand-alone login 'copyright' to separate template suitable for client override e.g. POBL.

4.1.4.20

11/02/2019

Performance improvement - added index to Task History table. For public facing sites, e.g. Repairs Online, added {'anonymize_ip': true} to Google Analytics tag for GDPR.

4.1.4.19

21/11/2018

Remove legacy behaviour to replace recordedText with MISAction Task Template body text as this has been moved into MISExchange allowing the original recordedText to be passed for repairs with MISActions. KFX-04261-W2N6 & KFX-04262-Z6H3: Fixed explicit DBW to RecordedText repeating values at end of recorded text! Workaround is to tick 'Record' and remove the DBW to achieve the correct result (OSB) Added AssignedTo, TenantRecharge, InsuranceReclaim, LeaseHolderRecharge and ServiceRechargeable to MIS ActiveH export template.

4.1.4.18

14/09/2018

Introduce 'frameWrapper' to optionally support removal of header/footer in OL2 when presented in frame. Fix additional scrollbar for OL2 in Chrome and fix back & cancel buttons in mobile phone view from prompting to leave the page.

4.1.4.17

17/08/2018

Fix issues with ScriptPath System databox expressions not evaluating unless used as task bookmark.(CHP) Fix blank content after SQL error when preparing Dynamic List question Add ability to suppress AdditionalInfo text box on OL2 results summary page. Fixed feedback emails to cater for markup in recorded text and script path preventing 'Potentially dangerous request' errors when submitting feedback. KFX-04206-B6C4: £ sign encoded as &#163; in ScriptPath System Databox values with non-xml format. Also <,> and & xml encoded.(CHP) Resolve issue with ScriptPath when passing default config code. (CHP)

4.1.4.16

06/04/2018

Fix Chr in expressions from crashing IIS Setup new YHN startup templates for staff repairs Fix default value for @imageContainsText, this is now '0' Chelmer startup/export templates added. Enable ScriptPath to return a value at any point within a script.

4.1.4.15

28/02/2018

KFX-04045-T0S7 Created startupRD_OPSL.xml for Osborne Dynamics integration Provide customisable CustomImage for categoryTopicList Removed appointments from 1stTouch templates Added Kirona / Sandwell templates MIS RD Startup now supports Scheme_Code, LA_Code, Road_Code and Block_Code (to enable launching from Response Repairs). Fix ClientCheck to pass through guid from KeyfaxWS login (South Tyneside) Added option for GoogleAnalytics tag capability Add configuration for OL2 categorySelection images to contain text Archiving now correctly handles duplicate timestamps Added / updated Capita Open Housing Portal templates (Fortis) KFX-04136-R0X6 Fix topic double click error Chelmer export customisation - Flattened ScriptPath and added LogType to OutcomeNotes All history.SQL templates modified to ignore configurable 'bucket' ids.

4.1.4.14a

06/09/2017

Fix hanging admin processes after close - no ticket. KFX-03943-R0V4: Fixed references tab refresh when displaying base task template workpanel. Fix to work with blank Set Level hotspot images Changesto minimise contention in Reporting KFX-04026-C6R4: Fixed error in test page with cancel from within script.

4.1.4.14

28/06/2017

KFX-03945-B9B2 & KFX-03947-V8P7: various OL2 (Repairs/Enquiries Online) amendments/enhancements KFX-03859-T7B8 / KFX-03944-Z6K9 Fix abort saving message after in-script create/edit Fix new (ungrouped) action created within a script edit from initially displaying in script with '<None/New>' as group name.

4.1.4.13

10/03/2017

KFX-03699-F1B9: Handle } and { in databox values in results submission and task processing KFX-03757-H2K2 Added Class, Contractor_Ref, Work_Type, SOR_Vol and Zero_Value to QL export. Handle .,} and { in databox names. (No ticket) KFX-03274-G6W3: Handle encoded characters in bookmark names. KFX-03244-D6R0: Handle multiple consecutive spaces in bookmark names. KFX-03769-L6W5 Fix BACK returning to same page when there is a startup script with no questions

4.1.4.12

12/01/2017

Fix KFX-03815-T8F8 (see BasePage) when startup script does not present a question or message (TRH&WM) and Alternative fix for OL2 'Add Another'. The original fix (above) was causing the KFX-03815-T8F8 issue.

4.1.4.11

09/12/2016

Resolve the Compatibility Mode issue (YHN) remove ',chrome=1' from 'content' declaration. Allow Company Data bookmarks in OL2 LanguageText items on Login page Fix OL2 Add Another errors both before and after session timeout.

4.1.4.10

30/11/2016

Fix internal Keyfax task type incorrectly repeating the last external (MIS) task type in ExportTasks. Identified in MIS TIPS integration investigations; no ticket. Set Options/@suppressMixedKeyfaxAndExternalActionFix=1 to retain original behaviour!

4.1.4.9

07/11/2016

KFX-03734-D8J7: Fix messages duplicated on results screen and in export and showing |SUPP|MSG| on Current Call tab. Also, cleanup uploaded filepath display on Call Details tab. KFX-03756-Y6B0: Fix Action Plan generation on confirmation page. KFX-03733-N8C1: Clicking new category/topic was not initialising script again. No ticket: Configure login summary on results page with ROL/LoginDetails/@enableLoginSummary = 1 (Initially for Glostrup) KFX-03762-P3P3: Hastoe (via Civica) : Cancel next step causes Keyfax to hang

4.1.4.8

19/08/2016

KFX-03677-G8S4: Increase file upload (request content) limit to 10MB. Also, Image upload file path appears as "|SUPP|CONF|... (since v4.1.4.5) Also, enhance transformation to optionally include StandardMinuteValue.

4.1.4.7

25/07/2016

KFX-01784-L8N3 (see also KFX-03700-Z3L2, KFX-03288-P6W7) Export character set now configurable in Client/Properties/@exportCharset - default is"ISO-8859-1". character set now configurable in Client/Properties/@exportCharset defaulting to "ISO-8859-1", should be "UTF-8". One example of problems using the default is that £ (pound) signs can appear as £, notably in HMS. This required an update to the engine too (status2.aspx). (SW, 2RH, BDHT) Messages generated on step with 'record' checked cause additional text "|SUPP|MSG|" to appear on recorded text. Implement new Paths/WebServiceReturnURL/@forceReturn=1 to override startup returnUrl; initially for AccuServe interface compatibility.

4.1.4.6

17/06/2016

KFX-03625-H7S0: Fix script error with message on same step as conditional databox or 'otherwise'. Fix topic links in categoryTopicList (no hotspot image); must be full page to display default topic image on next page. Also, fixed script Export/Import to work with Markers. KFX-03631-Y1C6: Prevent online links prompting to leave page for Home link and all completed page links including cancellation OK link.

4.1.4.5

19/05/2016

Online changes: Bufferred OL2 summary page display going directly to appointments page. Error going back after skipping file upload. Not clearing previously uploaded image after going back and skipping upload. Other bug fixes. Internal changes: KFX-03576-W6N6 Fix Enquiry pages not showing history counts. Fixed Enquiries history tab layout issue relating to +expand/-collapse tree buttons. Facilitate export of InsuranceReclaim and LeaseHolderRecharge to MIS CRM.

4.1.4.4

16/03/2016

Created client-specific custom Online startup and export schema templates. Online changes: Fixed cookie page handling after integrated web service login. Handle integration passing ReturnUrl on query string. Internal changes: Enhanced internal Script and SOR import utilities. Clarify client configuration on usage figures.

4.1.4.3

19/02/2016

Re-worked archiving to rollback transaction on error. Added Uploads export capability and added {uploads} placeholder to Generic Export schema. Created CSS Portal startup and export templates. Fix issue with test container changes to handle OL2, re-using the same guid! Also replaced fixed FL & RD New request buttons to simply launch a new request in the same mode.

4.1.4.2a

25/01/2016

Fix startup abort with 'optional' start category. Fix abort going Back from topic select with category pre-selected in startup. Generic template review and updates. Enable direct OL2 launch (no login page) from test page.

4.1.4.2

16/12/2015

Fixed Dynamic select issues: IE click option does not submit If select height > window height then a) IE, Chrome scroll to bottom of select hiding prompt b) bottom of select is obscured with footer

4.1.4.1

09/12/2015

Add FirstTimeResolution element to QL Repairs and Enquires Export templates.

4.1.4.0

12/11/2015

Ticket KFX-03364-N4R5: Fix summary page access times click not working in Chrome. Replace previous fix for OL2 dynamic select list with new solution for Chrome & accessibility. Fix staff dynamic select list version for Chrome & accessibility. Fixed unreliable OL2 'Add Another' click, (only evident in Chrome on single iPhone). No functional or visible change but styled anchor link changed to button which now works reliably. Also, create separate guid for repeated requests.

4.1.3.6

01/11/2015

KFX-03209-D6J3 Make topic selection column width configurable and set min:100px,max:500px

4.1.3.5

30/10/2015

Fixed issue where accepted file types not showing in non OL2.

4.1.3.4

28/10/2015

Background task scheduling for usage figures, archiving etc Also, fixed issue importing ScriptType Categories w/o selection image. Fix topic search for Chrome and to skip 'leaving page' check. Fix bug allowing incomplete letter print due to merged continuation. Fix bug deleting blank To address. Fix task processing issue where disabled task Submit button was clickable. Fixed issues with OL2 dynamic select list display Fix SCH Standalone(SA) launch error. Fix script abort running SQL query with invalid database configuration. Now reports script error. Standalone aborting when any startup Topic is configured. Standalone ignoring configured startup Category when no Topic configured. Standalone back to Category selection incorrectly enabled. OL2 Back not working on keyword search results page. Housekeeping stored procedures redeveloped for use with background scheduler. Added OL2 javasript replacement for iPhone/iPad select options to fix operation as 'standard'. Added configuable OL2 header logo. Added OL2 banner2Content template to allow override of 'self-service in housing' image. Made OL2 login tooltips responsive and hidden on phone layout. Added new AuditHistory report and also Repair Number to relevant reports. Add link to cookie policy text. Change file upload 'Continue' to 'Skip'. Fixed address input field tab sequence. Fixed "No Service" text display on appointments.

4.1.3.3

03/09/2015

Fixed issue with client check page (with no javascript and translated button values) where device selection corrupted subsequent page layouts Fix invalid export xml when MIS Action task has encoded xml char in task template e.g. & (Results.ExportTasks) Additional fix for url decoding (space, @, etc.) values in dynamic list. Extension to original KFX-03204-N6H7 fix in 4.1.3.0 Added port to log folder to better support multiple web sites on same server. Fixed error when cancelled on completed page, removed button. Added Back button into desktop and mobile layouts. Fix display issue in older browsers where header and nav sections not recognised. Fixed accessibility issue on Dynamic List options. KFX-03289-B3S4 & KFX-03434-W5L2: fixed script error going back from message on same step as a conditional expression. Fixed issue with message buttons positioned off bottom of page. Change Appointments page to show days at top with appointment slots against rows. Fix login validation error display. Added new report viewer/new reports Remove 'leave page' confirmation where not required (login, completed and 'expired' pages).

4.1.3.2

24/07/2015

Added code to close window when Northgate integration completes OK Double encoding on Message Preview now backward compatible Fix question drag to move Language set changes.

4.1.3.1

30/06/2015

Added address field prefixes translation e.g. 'Fax:' Added databox validation to prevent rename or delete with LanguageText references Fix error when new Category created with selection image. Added language text translation for file uploaded text in script path. Also fixed Message Preview with Danish characters in message title.

4.1.3.0

23/06/2015

Fixed Scripts report not showing correct category and topic on links (NO CODE CHANGES, only stored procedure change) KFX-03166-S9M3: Fix feedback abort when used in startup script and is logged OL2 issue 40/42: fix attachment file validation and Save / Restore / Edit button state. No ticket: correct previous fix for KFX-01815-C1D6 which did not correctly handle new attachment / enclosure template(s).

(earlier details available on request)

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