Call Resources

The central area to access all the media captured via KeyNect for your organisation.

The Call Resources page accessible via the KeyNect portal is the central hub for the desktop user (such as an office staff member or advisor) to access all call recordings captured via Keyfax KeyNect.

Searching & Filtering

Advisors or staff members within your organisation can filter call recordings by searching the call description or selecting a specific date range.

Location Capture

When enabled the GPS location of the mobile device for each call will be shown via the Call Resouces page. An example is shown below...