KeyNect Portal
Overview of the KeyNect Portal features.
The KeyNect Portal provides licenced users the ability to create calls, view call history, customise their KeyNect instance and more.
View and search on historic KeyNect calls logged through Keyfax or directly from the KeyNect portal.
Customise your KeyNect instance across a range of technical and operational settings including but not limited to:
Edit HTML text for SMS and email invites as well as desktop and mobile splash screens
Edit background, foreground and font colours to match your own brand
Upload your own company logo
Edit countdown timer settings
Edit and create new Call Classifiers to control the technical and operational properties of the call. For example:
Create classifiers for one-way video calls or one-way audio only calls
Set video feed height and width
Capture GPS location
Apply echo cancelling to reduce phone feedback
Control whether the desktop or mobile microphone should be muted from the outset and more
Apply support for one way calls
Licenced users can create calls directly from the KeyNect portal. Ideal for users who do not have access to Keyfax or for contractors or teams working on behalf of the customer.
Users can create two-way and one-way calls (video or audio only). All calls are stored within the Call Resources tab.
Access a number of reports on usage and errors to monitor and manage your KeyNect instance.
Access technical information on the KeyNect API.
View the current release version and general information about the KeyNect product.
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