# Keyfax Set-up

Learn how to configure Keyfax to ensure accurate information is supplied to KeyNect upon launch. 

### Video Anywhere

The Video Anywhere functionality within Keyfax by default uses the following [Import XML](/product-suite/admin/entities/databoxes/import-xml.md) databoxes within Keyfax to populate the tenants name, email address & mobile phone number.

* Name= `Import.TenantText.Name`
  * By default references the text before the first comma within the `Startup/Tenant/text()` start-up element
* Mobile = `Import.MobileTelNo`
  * By default references the `Startup/CallerDetail/MobileTelNo/text()` start-up element
* Email = `Import.CallerEmail`
  * By default references the `Startup/CallerDetail/CallerEmail/text()` start-up element

To ensure the name, email & mobile phone number fields are automatically populated within Keyfax with the correct information before launching a KeyNect call please ensure your host system supplies the tanants name, email address and phone number within the Keyfax [Startup Schema](/integrations/apis/soap/xml-schemas/startup-schema.md)and the import XML databoxes listed above reference the correct start-up elements your host system is populating. 

{% hint style="info" %}
**TIP** It's possible to obtain the tenants name, email address & mobile number via other [Databox Read](/product-suite/admin/entities/databoxes/databox-read.md) operations within Keyfax. For example, you may wish to obtain these details at run-time from a host system database as opposed to passing this information into Keyfax at launch. For assistant with more advanced scenarios please [Contact Us](/links/support.md)
{% endhint %}


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