Keyfax Set-up

How Keyfax can be configured to work with KeyNect.

Learn how to configure Keyfax to ensure accurate information is supplied to KeyNect upon launch.

Video Anywhere

The Video Anywhere functionality within Keyfax by default uses the following Import XML databoxes within Keyfax to populate the tenants name, email address & mobile phone number.

• Name= Import.TenantText.Name

  • By default references the text before the first comma within the Startup/Tenant/text() start-up element

• Mobile = Import.MobileTelNo

  • By default references the Startup/CallerDetail/MobileTelNo/text() start-up element

• Email = Import.CallerEmail

  • By default references the Startup/CallerDetail/CallerEmail/text() start-up element

To ensure the name, email & mobile phone number fields are automatically populated within Keyfax with the correct information before launching a KeyNect call please ensure your host system supplies the tanants name, email address and phone number within the Keyfax Startup Schemaand the import XML databoxes listed above reference the correct start-up elements your host system is populating.

TIP It's possible to obtain the tenants name, email address & mobile number via other Databox Read operations within Keyfax. For example, you may wish to obtain these details at run-time from a host system database as opposed to passing this information into Keyfax at launch. For assistant with more advanced scenarios please Contact Us