📋What is Keyfax?

Market leading resident repair diagnostics and query management software.

Keyfax developed by Omfax Systems offers a complete suite of software diagnostic products to help busy housing associations and local authorities, managed accommodation providers and residents alike diagnose and resolve repair or tenancy-related enquiries faster & more accurately, first time, every time.

Discover Keyfax

Keyfax Administrator Tools

Develop & manage intelligent scripts to help contact centre advisors or residents resolve repair and general enquiries.

Keyfax Staff

Enable busy contact centre service advisors to manage a wide range of resident repair and service enquiries.

Keyfax Self-Service

Reduce inbound enquiries by delivering a online self-service interface for residents to submit repairs or enquiries, accessible 24 hours a day.

KeyNamics

Empower call centre advisors with seamless integration between Keyfax and Microsoft Dynamics.

Keyfax Client

Legacy client application for integrations with older Housing Management Systems (HMS).

Keyfax Cloud

All the benefits of Keyfax without the hassle of having to host & manage your Keyfax installation.

Discover Features

Script Editing

Learn how to make the most of intelligent scripting within Keyfax.

Questions

Learn more about the types of questions you can add to Keyfax scripts.

Databoxes

Learn how to use Databoxes to deliver dynamic scripting.

Services & Tasks

Learn how to use Keyfax services & tasks to automate processes & schedule work.

Reports

Get insights into your repair diagnostics process through dozens of pre-built reports.

Integrations

Keyfax integrates with many popular housing management & tenant portal solutions.